If these customers request replacement product, please direct them to the website to follow the instructions on how to request replacement product. RDCA advises wholesalers and retailers to inform their customers who might have received the impacted lot/batch about this notification. Upon receipt of the Customer Acknowledgement Form, RDCA will contact impacted wholesalers and retailers to organise replacement test strips. RDCA advises wholesalers and retailers to quarantine any remaining stock of the impacted lot on site. This failure mode does not affect the accuracy of the blood glucose measurement. During the manufacturing process, one of these layers was not assembled correctly, resulting in the inability to dose the test strips. The Accu-Chek Aviva test strips consist of several material layers. Roche Diabetes Care Australia (RDCA) received customer feedback related to specific lots of the Accu-Chek Aviva test strips which could not be dosed as intended. If you use the accu-check monitors and have any old test strips it might be a good idea double check the lot numbers. These recalled accu-check aviva test strips have a self-life of about 18 months according to the diabetes council. (Roche Diabetes Care Australia Pty Ltd - Clinical chemistry substrate IVDs) About one year ago, March 7th 2018, Accu-Check issued a Class 2 Recall for it’s Aviva Plus test strips. An in vitro diagnostic medical device (IVD)
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